Agencies run on five things: a roster, a pipeline, a calendar, a ledger and a team. Most tooling handles two. Here is how we think about all five.
The word "CRM" undersells what an agency actually manages. The relationships are the easy part. The hard part is that every relationship generates dates, money and obligations, and someone has to keep all of it straight across a team.
Every artist with their verified profile, availability, rates and requirements. One source of truth, not a folder of PDFs.
Every offer at its real stage, with the counter history and the person responsible.
Holds, confirmed dates, travel days and conflicts, visible per artist and per team member.
Deposits due, deposits received, settlements outstanding, commissions. If it is not reconciled, it is not known.
Permissions that match roles. A junior agent can propose but not sign. A finance person can see settlements but not messages.
KONNOVA's Manager Pro and Agency plans are built around these five surfaces. The 14-day trial exists so you can load a real roster and see whether it holds up.