Last updated November 11, 2026. These terms govern your use of the KONNOVA app and website, operated by Konnova App LLC, a Wyoming limited liability company with its registered office at 30 N Gould St Ste R, Sheridan, WY 82801, USA. By creating an account you agree to them and to our Privacy Policy and Community Safety Standards. These terms are governed by the laws of the State of Wyoming and the United States, without regard to conflict-of-law rules.
You must be at least 18 years old and able to enter a binding agreement. One person may hold one account, which can carry several roles.
You are responsible for keeping your sign-in details private and for everything done with your account. Tell us at once at support@konnovaapp.com if you believe it has been compromised.
KONNOVA is a platform where members find each other, post and apply to opportunities, and document bookings and meetings. KONNOVA is not a party to any agreement between members, does not employ or represent members, and does not hold funds or process payments between members. Any contract for a performance, service or investment is between the members involved.
Verification badges confirm that specific information was checked at a point in time. They are not endorsements and never a guarantee that a member, opportunity or investment is legitimate, safe, profitable or suitable. Badges expire and can be revoked. Identity Verified, shown as the blue check, carries a one-time $4.99 fee for the government ID and selfie check. Artist Verified, shown as the yellow check, carries a one-time $4.99 fee for the review of the music profiles you link. Each fee is non-refundable once the check or review has been performed, whether or not it passes; if we cannot perform it at all, we refund it.
Anything shared in an investor context, including pitch rooms, is information provided by members, not advice or an offer by KONNOVA. Investing carries risk, including total loss. Do your own diligence and consult qualified advisors.
You agree not to post false information, impersonate anyone, post fake or misleading listings, harass other members, solicit or send payment outside the platform in ways that evade our safety measures, scrape the service, or use it for anything unlawful. We may remove content, restrict features or suspend or ban accounts that break these rules, and we record moderation actions with a written reason.
You keep ownership of what you post. You grant KONNOVA a license to host, display and distribute it within the service so that the features work. You confirm you have the rights to anything you upload. Translations: when you use Translate, the translation is made automatically and may contain mistakes. The original text is what counts, and KONNOVA is not responsible for errors in a machine translation.
Paid plans (Pro and Agency) are billed monthly or annually at the price shown before you subscribe. Paid plans do not include a free trial: the first period is charged when you subscribe. KONNOVA Free has no charge. Subscriptions renew automatically at the end of each period until cancelled. Enterprise is sold on a written contract. Credits are not cash and are not transferable. Prices may change with notice; a change never applies to a period you have already paid for. When a platform fee on bookings is introduced, it will be disclosed before you accept any offer.
You can cancel a plan at any time. A plan bought in the iOS app is managed and cancelled in your Apple ID subscription settings; one bought in the Android app in Google Play; one bought on the web from Manage billing in KONNOVA, which opens your Stripe billing portal. Cancelling stops the next renewal and keeps your access until the end of the period you paid for. Fees already charged for a period that has started are not refunded, except where the law where you live requires it; purchases made through Apple or Google are refunded under Apple’s and Google’s own policies, which you request from them. Credits are consumed when used and are not refundable. If a paid feature is unavailable for an extended period because of us, contact support@konnovaapp.com and we will credit or refund the affected time.
You may delete your account at any time in Settings. We may suspend or end accounts that break these terms. Sections that by their nature should survive, including limitations of liability, continue after termination.
The service is provided as is. To the fullest extent permitted by law, KONNOVA disclaims all warranties and is not liable for indirect, incidental or consequential damages, or for any dealings between members. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim.
We may update these terms and will notify you in the app before material changes take effect. Questions: support@konnovaapp.com. Partnerships and enterprise: partners@konnovaapp.com. Everything else: contact@konnovaapp.com.
