Whether it is your account, a verification, a booking or a billing question, here is how to reach a person and how long it will take. KONNOVA is published by Konnova App LLC.
Email support@konnovaapp.com for anything to do with your account, signing in, verification, opportunities, applications, bookings or something that simply is not working. Write from the address you signed up with where you can, and tell us the role you use KONNOVA in. We reply within two business days.
Email support@konnovaapp.com with Billing in the subject. Subscriptions bought inside the iOS or Android app are managed by Apple or Google, so cancellations and refunds for those go through your App Store or Google Play account. Anything bought on the web, and every question about what a plan includes, we handle directly.
Use the report control on the profile, listing or conversation itself, which gives our reviewers the context they need. If someone is at risk or money is involved, email support@konnovaapp.com and put Urgent in the subject. Reported content is reviewed by a person, not only by software. Our Community Safety Standards set out what is and is not allowed.
What each badge means, what we check and what we deliberately do not claim is set out on Trust & Verification. If a check has failed or is taking longer than expected, email support@konnovaapp.com and we will tell you where it is.
You can export your data at any time from Settings. To close your account, see Delete your account, which covers both the in-app route and how to request deletion by email if you can no longer sign in. What we collect and why is in the Privacy Policy.
For partnerships, integrations and early-access programmes, email partners@konnovaapp.com. For press and anything else, contact@konnovaapp.com.
Konnova App LLC, a Wyoming limited liability company, registered office 30 N Gould St Ste R, Sheridan, WY 82801, USA.
Support email within two business days. Formal privacy requests, including deletion and access, within 30 days and never for a fee.
